Americans Against Language Barriers

Lurie Children’s and AALB
2024 Language Access in Healthcare Conference

Click Here to Register

Conference Theme

Advancing Linguistic Equity in Healthcare

Conference Location & Venue: 

Lurie Children's Hospital of Chicago
(Both In-Person and Virtual)

Conference Dates:
October 5th and 6th, 2024
Saturday & Sunday
Click Here to View Itinerary
Conference Speakers & Presenters

Jenny Ma, Principal Deputy Director,
Office for Civil Rights, United States Department of Health & Human Services

Jenny Ma serves as the Principal Deputy Director at the Office for Civil Rights at the U.S. Department of Health & Human Services. In her role, she oversees the implementation and enforcement of civil rights and privacy laws and related policy and strategic initiatives. Jenny also coordinates work with OCR’s 11 national offices and supports the Director in the management of day-to-day operations of the office and staff.
Before joining the Biden-Harris Administration, Jenny was a Senior Counsel at the Center for Reproductive Rights, where she led complex, high-stakes reproductive rights cases in state and federal courts, including as counsel in Dobbs v. Jackson Women’s Health Organization before the U.S. Supreme Court. Prior to these roles, Jenny served as a law clerk to the Honorable John T. Noonan, Jr. of the U.S. Court of Appeals for the Ninth Circuit and the Honorable Robert W. Sweet of the U.S. District Court for the Southern District of New York. She also worked at the law firms Jones Day and Patterson Belknap Webb & Tyler LLP, where she co-authored an amicus brief in Obergefell v. Hodges.

Jenny is a graduate of Columbia Law School, where she was a Harlan Fisk Stone Scholar, a Ms. JD Fellow, and received the Louis Henkin Outstanding Note Award for her scholarship. She also holds an M.A. from Columbia Graduate School of Arts and Sciences, and a B.A. with honors from Wesleyan University. Jenny recently received the National Asian Pacific American Bar Association’s Women’s Leadership Award, which recognized professional excellence in legal field and demonstrated leadership and advancement of women or women’s issues.

Vonessa Costa, Chair of Certification Commission for
Healthcare Interpreters (CCHI)

Vonessa Costa is Sr. Director of Quality for the Health Care Interpreter Network, a collaborative of hospitals that share interpreter resources. Vonessa is former director of Multicultural Affairs and Patient Services at Cambridge Health Alliance, named number one in Massachusetts for Health Equity and Community Benefit by the Lown Institute (2021, 2023). She is former director of Cross Cultural Communication Institute at CCCS, Inc. Vonessa has co-authored articles published by AMA Journal of Ethics and The Joint Commission Journal on Quality and Patient Safety. Vonessa is Chair of the Certification Commission for Healthcare Interpreters, serving as a Commissioner since 2020.

Bruce Adelson, Professor and Attorney at Law

Bruce L. Adelson, Esq., CEO of Federal Compliance Consulting LLC is nationally recognized for his language and disability access expertise. Mr. Adelson is a former U.S Department of Justice Senior Trial Attorney.  He teaches implicit bias, civil rights, language and disability access, and organizational culture as a faculty member in the Department of Family Medicine at Georgetown University School of Medicine and an Adjunct Professor of Law at University of Pittsburgh School of Law.  He has also taught at Harvard University, Cornell University, Auburn University, The Johns Hopkins University School of Public Health, and University of Baltimore School of Law. He is the Americans with Disabilities Act (ADA) Consultant to the Idaho Supreme Court and New Mexico Administrative Office of the Courts.

Dr. Bill Rivers, Principal and Language Access Advocate

Dr. Bill Rivers, Principal, WP Rivers & Associates, leads language access and language advocacy projects for a diverse clientele. He has more than 35 years of experience in language advocacy and capacity, serving as an interpreter and translator (Russian<>English(, an academic researcher, an intelligence community leader, CTO of a defense contractor, and as a lobbyist and consultant since 2012. He has a distinguished research career, with publications in second and third language acquisition, proficiency assessment, program evaluation, and language policy development and advocacy. He is the Chair of the Stakeholders Advocating for Fair and Ethical use of AI in Interpreting Task Force (SAFE-AI TF), Treasurer and founding President of 7000 Languages, Founding and Past Chair of ASTM Main Committee F43 on Language Services and Products, and Chair of ISO Technical Committee 232 on Education and Learning, among many volunteer activities. Dr. Rivers earned the Ph.D. in Russian from Bryn Mawr College, an M.A. in Russian Linguistics from the University of Maryland, and a BA in Russian and a BS in Aerospace Engineering from the University of Maryland. He speaks French and Russian at the C1 level, Spanish and Irish at the B2 level, and German at the B1 level.

Kelly (Grzech) Henriquez, Medical Interpreter Trainer

Kelly (Grzech) Henriquez is a dual-certified Spanish medical/healthcare interpreter in Richmond, Virginia. She acquired her BA from Virginia Commonwealth University with a concentration in Spanish and completed their SETI (Spanish/English Translation and Interpretation) program. Kelly began her career in language services at a local safety net clinic and has since been interpreting on-site. During the pandemic, she began her YouTube channel for interpreters to provide free and accessible continuing education.  Shortly thereafter, she became a medical interpreter trainer with Americans Against Language Barriers (AALB) and was recognized as the 2023 AALB Interpreter Educator of the Year.

Purpose of the Conference

The AALB Society of Professional Interpreters, in collaboration with Ann & Robert H. Lurie Children's Hospital of Chicago, is excited to present the 2024 Language Access in Healthcare Joint Conference. This event is dedicated to bringing together a variety of stakeholders to enhance the capabilities and influence of our members and other language professionals. The conference offers a unique platform for networking, professional development, and in-depth discussions on the future of medical interpretation. In a field that is constantly evolving, it is crucial for medical interpreters to stay ahead of the curve, focusing on the needs of limited-English proficient patients and adapting to the changing healthcare landscape.

We are committed to advancing civil rights and ensuring fair access to healthcare for individuals facing language barriers. This conference goes beyond mere discussions, offering concrete calls to action and strategies to implement real change. Highlights include an interactive Oxford-style debate to advance discussion and challenge perspectives, ensuring robust and dynamic engagement among participants. Join us as we work together to advance language access in healthcare, with a focus on actionable outcomes that will make a lasting impact.

AALB Society of Professional Interpreters Conference 2023, Loyola University Lakeshore Campus

What to Expect

Gain Continuing Education Units & Renew Certification

The conference offers the opportunity to earn continuing education units (CEUs), which can help maintain certification in medical interpretation. CEUs will be available for interpreters certified by CCHI, NBCMI, and RID. By attending the conference, interpreters and translators can stay up-to-date with the latest developments in the field and maintain their certification status.

Network With Professionals From Around the World

The conference provides a unique opportunity to connect with other professionals in the international field of medical interpretation. By networking with individuals from diverse backgrounds and experiences, attendees can gain new insights and perspectives that can help them advance in their careers and improve the quality of care they provide to patients.

Enhance & Expand Your Knowledge

The conference offers a range of educational opportunities designed to help attendees enhance and expand their knowledge of medical interpretation. From keynotes to panel discussions and debates, attendees will have the opportunity to learn about the latest trends, research, and best practices in the field.

Engage in Conversation & Shape the Future of the Profession

The conference offers a range of interactive activities, including panel discussions, debates, surveys, and breakout sessions, which provide a platform for attendees to share their perspectives, experiences, and ideas. By participating in these activities, attendees can help shape the future of the medical interpretation profession through 2024 and beyond.

Activities & Itinerary

Day One: Saturday, October 5th, 10:00 AM to 5:00 PM

Day Two: Sunday, October 6th, 9:00 AM to 3:00 PM
Times are listed in Central Time Please convert to your time zone if attending virtually.
Click Here to View Detailed Itinerary

Continuing Education Workshops & Lectures

The conference offers a range of continuing education workshops and lectures from world-renowned experts, providing attendees with the opportunity to enhance and expand their knowledge in the field of medical interpretation. These workshops and lectures cover a diverse range of topics related to future of medical interpretation, including best practices, industry trends, and emerging technologies, among others. By attending these sessions, interpreters and translators can gain new skills, knowledge, and insights that can help them stay ahead of the curve in this rapidly evolving field. Additionally, attendees can connect with experts in the field, learn from their experiences, and build relationships that can help them advance their careers.

CEUs Pending Approval
Approximately 8 Hours of CEU Units are expected to be offered for the following organizations:
Certification Commission for Healthcare Interpreters (CCHI)
National Board of Certification for Medical Interpreters (NBCMI)
Registry of Interpreters for the Deaf (RID)

If you don't see your organization in the list above, contact us to let us know.

Detailed Information

Conference Location & Venue
The conference will be held at the Ann and Robert H. Lurie Children's Hospital in the beautiful city of Chicago, Illinois. As the top pediatric hospital in Illinois, Lurie Children's is proud to co-host this event with AALB. The conference will take place in their main hospital located in the vibrant Streeterville neighborhood, right in the heart of downtown Chicago.
Lodging & Hotel
There are a plethora of hotel and Airbnb options to choose from in Chicago. We recommend staying as close to the venue as possible, unless you plan on renting a car. Here are a list of hotels close to the venue:

Hampton Inn (3 minute walk)
Warwick Allerton (3 minute walk)
Omni Chicago (4 minute walk)
The Westin (6 minute walk)

Conference CEUs
There will be at least 8 hours of continuing education units provide attendees. Thus far, we are planning to provide CEUs for interpreters and translators certified by the Certification Commission for Interpreters in Healthcare, the National Board of Certification for Medical Interpreters, and the Registry of Interpreters for the Deaf.  
Dress Code
This will be a formal gathering of professionals, therefore we recommend dressing in business casual clothing. On the second day of the conference, we ask that everyone wear their traditional cultural clothing, whatever that may mean to you.
Conference Fees
Attend In-Person (Both Days): $195
Attend Virtually (Both Days): $85

All ticket include attendance for both days, continuing education units, and food/beverages. Tickets are not offered for single day attendance.

Refund policy: If you have a change of plans, we offer refunds 10 days before the start of the event. Email our support staff at contact@aalb.org.
Food & Dining
At the conference, we will offer free vegan and vegetarian meals and snacks, with the aim of keeping you energized and nourished throughout the event. We recommend bringing extra snacks in case you need an additional boost of energy during the day. If you have any dietary restrictions or allergies, please inform us, as well catering team during the conference, so that we can accommodate your needs.

Y0ur Hosts

Ann & Robert H. Lurie Children's Hospital of Chicago, located in the heart of the city, is a top-ranked, nationally recognized pediatric hospital dedicated to providing superior patient care, education, and research. The hospital's interpreting department plays a crucial role in ensuring clear and effective communication between healthcare providers and patients who speak various languages, fostering a compassionate and inclusive environment. Lurie Children's is committed to advancing medical excellence and innovation, making it an ideal partner for this conference focused on enhancing the skills and knowledge of medical interpreters in the Chicago area.
Americans Against Language Barriers
Americans Against Language Barriers (AALB) is a 501(c)(3) nonprofit organization dedicated to improving access to essential services for individuals with language barriers, particularly in healthcare. Each year, AALB trains hundreds of medical interpreters and partners with free clinics and charitable organizations nationwide to connect them with professional interpreters who volunteer their time. Recognized for its excellence, AALB’s award-winning training programs serve as prerequisites for national certification in medical interpreting. In addition to its educational efforts, AALB advocates for policies and regulations that enhance service accessibility for Deaf and limited-English individuals, reinforcing its mission to eliminate language barriers.